"Call forwarding" could be the commonest service in traditional PBX device, such as "forwarding on busy", "forwarding on no-answer" , and so on. miniSIPServer can support following forwarding services:
- Forwarding on busy
- Forwarding on no-answer
- Forwarding on unreachable
- Forwarding on unconditional
- Forwarding to Voice mail
In this document, we will not discuss "forwarding to voice mail" which you can find its details in "voice mail" document.
If one local user wants to use forwarding services, we need configure two things:
- Set forwarding service right to the local user.
- Register forwarding number for the local user.
2.1 Services right
In local user configuration dialog, please click 'Forwarding' tab. In this tab, if we want to assign one forwarding service right to the local user, we can check related item. Please refer to below figure.
2.2 Activate forwarding number
There are two ways to activate forwarding numbers for one local user.
First, we can configure "forwarding number" directly in local user's configuration dialog. For example, in above figure, the local user is configured to forward its calls to local user 102 when it is busy, no-answer, or unreachable.
If there are lots of local users, or local users want to activate or deactivate their forwarding numbers by themselves, it is not flexible to configure them in such dialog.
Then, local user can dial into miniSIPServer to activate or deactivate forwarding number. Of course, this user MUST have 'forwarding service' right firstly.
Please refer to below table to get more details about activate or deactivate forwarding number by making a call.
| Item | Description |
|---|---|
| *90* + number | Activate call forwarding on busy, such as "*90*102". |
| *90# | Deactivate call forwarding on busy. |
| *91* + number | Activate call forwarding on unreachable, such as "*91*102". |
| *91# | Deactivate call forwarding on unreachable. |
| *92* + number | Activate call forwarding on no-answer, such as "*92*102". |
| *92# | Deactivate call forwarding on no-answer. |
| *93* + number | Activate call forwarding on unconditional, such as "*93*102". |
| *93# | Deactivate call forwarding on unconditional. |