When you sign up a cloud account, please use a valid email address. So if you forget your password, please contact us, we will reset your password and send the new password to your email address.
Please add our email address (support@minisipserver.com or support@myvoipapp.com) into your trust list to make sure that you can receive our emails.
By the way, if you forget your password within several days after registration, it means you don't take our products seriously. It is unnecessary to reset your password, please try to register a new account and remember the password. Thanks.